NVRH Received 10 iPads & Increased Access to Telehealth Services

ST. JOHNSBURY, VT (May 13, 2022) – In the beginning of the COVID-19 pandemic – as much of the world went into lock-down – Northeastern Vermont Regional Hospital (NVRH) recognized that some community members lacked access to the technology required for telehealth services. After reaching out to the Vermont Program for Quality in Health Care (VPQHC), a 501(c) (3) nonprofit organization designated by the Vermont Legislature as an independent, peer review committee, the hospital received 10 iPads to distribute to individuals whose health would benefit from increased healthcare access.

“NVRH leveraged available support early on in the pandemic to ensure access to care via telehealth,” NVRH VP of Marketing and Community Health Improvement Diana Gibbs said. “NVRH sought innovative opportunities to adapt to the quickly changing landscape for continuity of support and care for our community and patients.”

Entire families benefited from improved care and communications. Whether facing costly medical expenses, unexpected transportation barriers, mental health challenges, or early lay-offs related to COVID-19, iPad recipients were better able to participate in telehealth appointments, access healthcare information, and speak with service providers. Some families were even able to apply for summer camps and register for school-related activities.

Community Health Workers at Community Connections assisted with the iPad distribution.

“We offer community members a variety of services, free of charge,” NVRH Community Health Worker Supervisor Deborah Locke-Rousseau said. “You can get help finding a provider; connecting with services, resources, transportation, and other supports; accessing healthcare and health information; quitting tobacco use; understanding and completing forms and learning healthy habits in regards to your finances and your well-being.”

All iPads have now been distributed. However, if you are in need of services or support, Community Connections can help. To learn more, visit nvrh.org/community-connections.