Notice Informing Individuals About Nondiscrimination and Accessibility

Requirements and Nondiscrimination Statement:
Discrimination is Against the Law

Northeastern Vermont Regional Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)).

Northeastern Vermont Regional Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Northeastern Vermont Regional Hospital provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:

Qualified sign language interpreters
Written information in other formats (large print, audio, accessible electronic formats, other formats
Provides free language services to people whose primary language is not English, such as: qualified interpreters and information written in other languages.

w

In need of services?

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact Samantha Dow, Risk and Compliance Officer, as she is available to help you: 802-748-7349.

If you believe that Northeastern Vermont Regional Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Samantha Dow, Risk and Compliance Officer
1315 Hospital Dr., St. Johnsbury, VT 05819
802-748-7349, s.dow@nvrh.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Samantha Dow, Risk and Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available here , or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available here.

KEY PHONE NUMBERS

Main Line (Switchboard) 802-748-8141
Office of the CEO 802-748-7400
Billing & Financial Services 802-748-7518
Care Management 802-748-7367
Chaplain 802-748-7473